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Odisha Vastram
Seller resources

Everything a seller needs to know, in one place

These guides summarise the standards and processes of the marketplace. Your Relationship Manager walks you through each one during onboarding — nothing here is left for you to figure out alone.

Onboarding & documents

Exactly what you need to register, by entity type.

  • Individuals: PAN and a bank account are enough to begin
  • Proprietorships: PAN, business proof (Udyam / trade licence), bank account
  • Firms, LLPs & companies: registration documents, PAN, GSTIN, bank account
  • Societies / SHGs / FPOs: registration certificate, office-bearer list, authorising resolution, entity bank account
  • GST certificate only if you are registered — optional below ₹40 lakh turnover for goods

Product photography

A phone camera and daylight are enough — if you follow the basics.

  • Sarees & apparel: 5–8 photos — full drape (model or mannequin), back, fabric close-up, border and pallu details
  • Handicrafts: 5–6 photos — front, sides, top, detail close-up, and one with a scale reference
  • First image on a clean white or neutral background, minimum 1200×1200 pixels, square
  • No watermarks from other platforms; no borrowed images — listings must show your actual product

Packaging standards

Good packaging is the cheapest insurance you can buy.

  • Sarees & apparel: cloth pouch or resealable bag inside a corrugated box — never newspaper wrap
  • Paintings & Pattachitra: rigid tube or reinforced flat sandwich, bubble wrap mandatory
  • Dhokra & heavy metal: bubble wrap, foam corners, double-wall box
  • Every parcel: tamper-evident tape and the shipping label clearly visible

Packaging video (PVV)

A short video that protects you in every dispute.

  • One continuous take: show the product clearly (front, back, label), then the packing, then the sealed parcel with the shipping label readable
  • Recorded on any smartphone — it takes a minute or two per order
  • If your video clearly shows the correct product, false “wrong item” claims are rejected
  • Customers can see the video too — it is part of why they trust the platform

Pricing & payments

Simple rules, money straight to your bank.

  • You decide the selling price for your product — it is agreed with you and never reduced without your consent
  • The customer sees one clean final price, with free delivery
  • No registration, listing or monthly charges — a transparent platform fee applies only when you sell, explained in writing during onboarding
  • Earnings are transferred directly to your verified bank account on a regular settlement cycle, with a clear statement for every order

Policies & fair play

The rules of the marketplace, published before you sign.

  • Verified-only returns: change-of-mind is not a valid return reason
  • Every issue is decided on evidence, with written reasons — and you always have the right to respond and appeal
  • All terms are shared with you in writing during onboarding, before you commit to anything
  • No off-platform dealing: orders that come through the platform complete on the platform

The full rulebook, in writing

The complete Seller Terms, return and refund rules, restricted product list and grievance process are published openly — read them before you register if you like. We would rather you join informed.

Browse all policies

Question not covered here? Write to the seller desk at vendor@odishavastram.com or message us on WhatsApp.

Ready when you are

Register your interest and let a Relationship Manager take it from there.

Become a SellerSeller FAQs